Legal
Privacy Policy
How Walden Window & Pressure Washing collects, uses and protects the information you share with us.
Who we are
This privacy policy explains what information Walden Window & Pressure Washing collects when you visit waldenwindowwashing.com or contact us about window cleaning, pressure washing, window tinting or lighting services, how we use it, and the choices you have.
We are Walden Window & Pressure Washing, 315 N Temple Ave, Indianapolis, IN 46201. You can reach us at (463) 330-0618 or waldenwpw@gmail.com.
Information we collect
We only collect information you choose to give us, plus basic technical data that almost every website records automatically.
- Contact details you provide — your name, phone number, email address and service address when you request a quote, call, text or email us.
- Details about the job — property type, number of stories, surfaces or glass to be cleaned, photos you send us, and any scheduling notes.
- Technical data — IP address, browser type, pages viewed and the site that referred you, collected automatically by our web host and analytics.
We do not collect payment card numbers through this website. We do not knowingly collect information from children under 13.
How we use your information
- To prepare and send you an estimate.
- To schedule, perform and follow up on the services you booked.
- To send invoices and service reminders.
- To answer questions you send us.
- To improve the website and understand which pages are useful.
We do not sell your personal information, and we do not share it with anyone for their own marketing.
Text messages
If you give us your mobile number, you agree that we may text you about your quote, your appointment or your invoice. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consenting to texts is never a condition of buying anything from us.
Cookies and analytics
Our website uses cookies to keep the site working correctly and to measure traffic. Analytics cookies tell us how many people visited a page and roughly where they came from — not who you are.
You can block or delete cookies in your browser settings. Parts of the site may not work as well if you do.
Who we share information with
We share information only with the service providers we need in order to run the business, and only as much as they need:
- Our website host and email provider.
- Our scheduling, invoicing and payment processors.
- Analytics providers, in aggregated form.
- Anyone we are legally required to disclose to, such as in response to a valid legal request.
How long we keep it
Quote requests that never become jobs are kept for up to two years. Records for completed work — invoices, service history and correspondence — are kept as long as needed for warranty, tax and accounting purposes, generally seven years.
Your choices
- Ask us what personal information we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your information, where we are not required to keep it.
- Unsubscribe from marketing email, or reply STOP to text messages.
Email waldenwpw@gmail.com and we will respond within 30 days.
Security
We use reasonable safeguards to protect the information we hold, including encrypted connections on this website. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
If we change this policy we will post the revised version on this page and update the date below.
Last updated: August 2026.